CODE OF ETHICS

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  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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Reviews

Recommended by a family member and friend. I do all my work, period, as I work as a mechanic in a different industry and don't like others working on my vehicles. That being said, sometimes you just can't do it all, like welding and specific exhaust work. Brought my car in, showed them what I wanted, they worked with me and gave me a few suggestions, gave me a timeframe and got right to it. Came back later to a lower then expected price and excellent service. Explained and showed me what was done, and I couldn't be happier. These guys earned my trust in one visit. Even came back the next day for an un-related item I wanted then to look at, fixed that for me too easy and fast. Great shop, super friendly mechanics, highly recommended.

Holland, MI